RMA Policy (we want you satisfied with our services, please read this form in its entirety and follow the appropriate directions as described below!)

Return Material/Merchandise Request

Please remember, LCDSearch.com does not own, nor will LCDSearch.com or its employees re-purchase LCD panels unless expressly stated in advance of the/any original sale.  LCDSearch.com wants your business and will protect your interests as long as you meet all of the pre-agreed upon conditions (here in).

• Because we do not own the Materials/Merchandise you are actually buying from the seller via LCDSearch.com/World Networking Group, therefore you only have 24 hours to determine the merchandise is genuine, in good working order and condition, 24 hour: RMA requests form is only available after you contact LCDSearch.com, your RMA form if fit and functional discrepancies held within, can be submitted to LCDSearch.com Customer Service for consideration. If an RMA is approved for any other reason, a 35% restock fee may be  applicable if determined by LCDSearch.com.
• After receiving the product you have only 24 ours to reject or refuse one or more items, and no RMA will be issued after this period unless the supplier consents in full and in writing to LCDSearch.com.  After 24 hours: No RMA will be issued.
• Wrong product delivered?  Let your LCDSearch.com representative know immediately (within 24 hours) so we can contact the appropriate suppliers and resolve this issue.  Replacement acceptations may apply if LCDSearch.com can get authorization from the suppliers!  We do not want you to be stuck with the wrong items, so act immediately!

• Any claims for shortages or in-transit damage must be reported in writing to LCDSearch.com/World Networking Group. within 24 hours of receipt.
• All short shipment notifications must be made in writing within 24 hours of receipt of shipment.
• All RMA products are to be returned unused and in original packaging. Any received product that is not in the condition in which it was delivered to Buyer will be returned to the customer and the credit memo will be considered "void." No RMA will be issued for product that has been soldered on to a circuit board or any other new defect, discoloring, or use.
• Unless otherwise specified, all domestic RMA shipments are to be returned via UPS Ground, all international RMA shipments are to be returned via FEDEX Economy. No COD shipments will be accepted.
• RMAs are valid for the term of seven (7) business days after initial receipt and approval by LCDSearch.com.
• After 7 business days any and all RMAs are considered "void" and will be refused and/or  returned to the buyer.